Frequently Asked Questions

• Why should you buy from us?

  • Our wipers are extensively tested in Australian conditions
  • We offer a 101 Day Customer Satisfaction Guarantee. We’re confident you will enjoy the wipers and make the most out of them for a long time.
  • Most of our front wiper blades are refillable so next time your wipers are not doing so well, remove the wiper rubber and replace it with another one. We offer a pair of refills for only $25 delivered.
  • We offer an encrypted ordering portal so you can rest assured details are safe and secure.
  • We will ship your order using only Australia Post. Upon special request, we can use Fastway/Couriers Please via Sendle.
  • Parcels Packed Same Day, usually within the hour.
  • We are located in Moorebank Sydney, currently allowing click and collect if you would like to pick up. Address is 4/19-21 Seton Road Moorebank 2170. The warehouse is usually attended between 10am and 4pm, if you would like to pick up, give us a quick friendly ring and let us know you're coming to avoid any disappointment.
  • We can be contacted via email or you can call us on 1300001711 during business hours.

• Are you sending me only the rubber or the complete wiper blade assembly?

  We mainly sell the complete wiper blade assembly. On the product page, you can select front pair, rear only or front and rear which comes as a full set. All you need to do is unclip your old wiper blades and clip on the new wiper blades.If you purchase only refills, you will receive only refills.

• Are your prices in AUD or USD and do they include TAX?

  Our prices are in Australian Dollars AUD. All purchases are inclusive of Australian tax, you will receive an invoice after purchasing. We are registered for GST. ABN 48644326269.

• Are your wipers refillable and how much do refills cost?

  YES! Our current model of wiper blades are refillable, details about this are found on the product page. We offer a pair of wiper refills for only $25 delivered if purchased with your wiper blades. Click here for more information.If refills are purchased separately, the price will be $35 due to postage.It is strongly suggested not to use our wiper refills on other wiper models.

• What happens if they don’t fit?

  MONEY BACK! If they don’t fit, we will either send replacements to fix the problem or give you a full refund, we only ask that you make contact if you have installation issues so we can help resolve them.

• Is it easy to install your wiper blades?

  YES! it’s super easy. When you receive your wipers, you will see its simple as lifting your wiper arm, un-clipping your old wipers and clipping in the new wipers.

• My vehicle is top of the range model (eg. ST-X, Executive, GTI, Sport, R, RS, STI, WRX). Are you sure these wipers will fit my car?

  YES! 99% of wipers between variants are all the same, there is usually nothing different between the base model and the highest spec model. If there are any differences, we will make the option available on the vehicle selector form.

• My vehicle is fitted with rain sensing wipers, are your wiper blades compatible?

  YES! All wipers our wipers are compatible with all vehicles including those fitted with rain sensors.

• When will you post my wipers?

  WITHIN 4 HOURS. All orders are packed same day WITHIN 4 hours, orders that are placed before 2pm EST (Monday to Friday) are collected same business day by Australia Post.

• When will I receive my wipers?

  We send all orders via Australia Post at no extra charge. You can upgrade to Australia Post Express for $7.95. Standard Delivery usually takes 2-4 days and Express usually takes 1-2 business days with the exemption of Western Australia and Regional Areas, this estimation depends on your delivery location and peak periods. All deliveries are tracked and insured for loss or damage.

• How much does shipping cost?

  FREE Local Delivery within Australia. Postage is $9.90 for NZ Flat Rate. We offer Free Delivery on Local Delivery Orders within Australia. Orders are sent from our Sydney warehouse.

• Are you sure these wipers will fit my vehicle?

  YES! We have spent countless hours on research ensuring the wipers listed on our website are correct. If they don’t fit, we will either send replacements to fix the problem. If we are not able to resolve your concerns, we will organise return of the goods along with a refund. We only ask that you make contact if you have installation issues so we can help resolve them. For details about our returns, see our returns policy at the bottom of every page.

• How long will the wipers last?

  A LONG TIME! Our wiper blades can last 12 months with correct wiper care by cleaning the windscreen and wiper blade every few weeks with warm soapy water followed by rubbing alcohol to remove all foreign matter. Avoid parking under trees and leafy areas as they can damage the wiper rubber; the wiper rubber is a soft material made from natural rubber mixed with carbon black and graphite. Our common dual spring beam wiper are refillable meaning you can remove the old wiper rubber and insert a new wiper rubber. No need to buy a new wiper blade every time they’re worn out, not only does this reduce ongoing vehicle maintenance cost, it also significantly reduces environmental impact.

• Are your wiper blades recyclable?

  YES! You can recycle various components by pulling apart the metal and plastics and disposing of the materials separately. Alternative, re-purpose worn wipers as squeegees in your shower or for washing windows!

• Are these wipers OEM?

  NO. Only genuine wipers from your vehicle manufacturer are OEM. The abbreviation for OEM is Original Equipment Manufacturer. It means the parts are made directly by the car manufacturer, also known as genuine parts. The cost for genuine OEM wiper blades can range from $100 to $350. If you need genuine parts, you need to buy from directly from the dealer.

• Can I amend my order after placing the order?

  Orders are sent within 15 minutes to the warehouse to be promptly packed. Its important to notify us as soon as you can otherwise it may be too late.